FAQ
Most frequent questions and answers
After speaking with the sales team, we just need 5 days to get your city knowledge and surrounding area and about your company SOPs. We will assign you a professional dispatch manager to train your team. After the training is completed, we will give you the go-ahead to transfer the live calls. Your trial will be expired exactly after 7 days.
You bet! Our sales team will explain about the demo. We just need the training about your company’s SOPs to start the free Trail. Rest our experienced dispatchers will handle everything.
Absolutely! We don’t require a credit card or any other payment information to get started on the free trial for Call Answering Service.
We can provide either a toll-free number or a local phone number during your free trial period. Our toll-free numbers are based on availability with prefixes including; 800, 855, 866, 888, etc. For local numbers, our sales representatives will ask you which area code you prefer.
Absolutely! We are a 24/7 live Call answering service after all. Our Sales Team can always be reached by calling 00000000000
You do not need a credit card or any other form of payment to sign up for the trial. However, if you wish to continue service once the trial is over then you can choose any payment method for our answering service.
We have two different tiers of service which are billed in two different increments. The first one is on an hourly base and 2nd one fixed monthly rate.
WDM is an independent call center. You have the flexibility to pay according to your convenience by check, wire transfer, or by credit card after the receipt of the invoice.
Our Call answering service is available 24 hours a day, 7 days a week, 365 days a year, including all holidays. Since you decide when you want to forward calls to us, it’s up to you whether or not we are answering calls 24/7 or just during certain times.
Nope! We do not charge any extra or hidden fees to answer your calls over a holiday, weekend, or after hours. Our rates stay the same no matter the day or time.